KB Automation Ltd

1). Returns are accepted within 30 calendar days from the date of delivery. 2). If the goods are returned and there is no breach of warranty then the Vendor shall be entitled to charge a restocking fee of 20% of the invoice value of the goods so returned. 3). The returned goods must be in the same condition and quantity as at the time of receipt (factory packaging, seals intact, markings on the packaging cannot be removed, blurred or covered) 4). Goods shall not be returned without the Vendor's prior written agreement. Before returning any goods to the Vendor, the Purchaser shall contact the Vendor to request a return merchandise authorization (RMA) number which shall be quoted on all paperwork relating to the goods being returned. 5). The Purchaser shall bear the cost of returning any goods and shall follow any specific instructions as to the return given by the supplier at any time.

INCOTERMS: DAP or EXW

1). The Vendor is not an authorized distributor/reseller or affiliate for the Manufacturer of this product, therefore the original Manufacturer's warranty does not apply. 2). The Vendor provides a 6-month warranty for all new and used parts (unless otherwise stated). 3). In the event that the product you receive is faulty or out of specification, please contact us to arrange for a replacement or refund (subject to availability). 4). If the returned item has not been used in accordance with the product specifications, has been burned, damaged or missing parts, or has been damaged during the return as a result of improper protection of the goods, then the warranty will not be valid.